We will gladly accept your return or exchange of UNWORN merchandise within 30 days of the date of shipment.

We have extended our return period for the holiday season! Please submit your return by January 31st, 2024. Any returns after January 31st will be charged a $5 return fee.

Exchanges are always free! Exchange orders will be canceled after 21 days (from submission) if not received.

Exchanges

• Exchanges can only be made for the same product, different size, color, or width.
• If the product you would like to exchange for is out of stock (item, color, or size), please follow the returns process for a full refund.
• We are only able to accept one product exchange. If your new product still doesn’t work for you, it must be returned.

Returns

Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles. Please note: A return shipping charge of $5.00 will be deducted from your refund.

Online:

The online return process will require a printer. Once you complete the return process, a PDF download of the shipping label and return document will be available to print. Please attach the return label to your package and keep a copy of return documentation for tracking purposes.

Gift Return or Exchange

If you have a gift that needs to be returned or exchanged, you will need BOTH the order number and the shipping zip code from the original purchase.

Damaged or Defective Product

We are sorry you are experiencing an issue with your product! A defective product is an imperfection from a manufacturing or design defect. If you believe you have received a defective product, please fill out the form below. A case number will be sent to your email following your form submission; a customer service member will be in touch with you shortly.

If you need assistance, please call customer service at (866) 699-7375.

Gift With Purchase

Gifts with purchase are free, limited time gifts. These items cannot be returned or exchanged. If this item did not work for you, spread the love and give it to a friend!