Shipping Information

Shipping Charges

Standard Express Rush Estimated Delivery
Free $15.00 $30.00 2 - 6 business days
Free $15.00 $30.00 2 - 3 business days
Free $15.00 $30.00 1 - 3 business days

Shipping to Alaska an Hawaii

Shipping Method Shipping Costs Estimated Delivery
Express $30.00 2-4 business days
(Mon-Fri delivery)

Shipping to Military Post Offices

Shipping Method Shipping Costs Estimated Delivery
Second Day Air-
Only Method Available
(USPS Delivery)
Free** 10-20 business days

*Free Standard Shipping: Valid for standard ground shipping to the 48 contiguous United States. No code required. Additional charges apply for orders shipped to Alaska and Hawaii. Not valid on Bates Prodeal, prior purchases, purchases at retail stores, or express or rush shipping.

**Free Express Shipping on $120+ Orders: Valid for express shipping to the 48 contiguous United States with any purchase of at least $120 at batesfootwear.com. No code required. Must select the Express Shipping option at checkout. Additional charges apply for orders shipped to Alaska and Hawaii. Not valid on Bates Prodeal, prior purchases, purchases at retail stores, or standard or rush shipping. Minimum purchase amount excludes taxes and shipping charges.

Contact us

Chat

Weekdays: 9am to 9pm (EST)
Weekends: 9am to 6pm (EST)

  • 11/25 Thanksgiving Day Closed
  • 11/26 Black Friday 8am-10pm ET
  • 11/29 Cyber Monday 8am-10pm ET
  • 12/24 Christmas Eve Closed
  • 12/25 Christmas Day Closed
  • 12/31 New Year's Eve Closed
  • 1/1 New Year's Day Closed

Phone

(800) 247-6575
Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET

  • 11/25 Thanksgiving Day Closed
  • 11/26 Black Friday 8am-10pm ET
  • 11/29 Cyber Monday 8am-10pm ET
  • 12/24 Christmas Eve Closed
  • 12/25 Christmas Day Closed
  • 12/31 New Year's Eve Closed
  • 1/1 New Year's Day Closed

Location

Catfootwear.com Customer Service
1400 Industries Road
Richmond, IN 47374