Contact Us

We currently offer the following ways to contact us

CHAT
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PHONE
For all inquiries regarding your catfootwear.com order, please call us at 1-866-699-7375
Monday – Friday 8am – 9pm ET
Saturday – Sunday 9am – 6pm ET

Catfootwear.com Customer Service
1400 Industries Road
Richmond, IN 47374

We are taking precautions in our call centers and distribution centers to ensure the health and safety of our employees. As a result, we are experiencing longer customer service wait times and returns processing. Our priority is to assist you as quickly and safely as possible. We thank you for your business and appreciate your patience.

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an order?

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General Inquiry Form *required field
Defective Product Form *required field
Order Return Form *required field
Order Status/Change Order Form *required field
Return Status Form *required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
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Replacement Option: To help expedite the process should your product be approved for replacement. Please include one comparable style from our website.
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