Returns

Returns

Extended Holiday Return Policy

Orders placed between October 1 and December 31, 2026 can be returned through January 31, 2027.

Returns are free!

We will gladly accept your return of UNWORN merchandise. Original shipping charges incurred on your order are not refundable. Returns are shipped back to our warehouse through Canada Post. Returned footwear must be received at our warehouse in its original packaging and condition within 30 days from the date the items were shipped. Once returned footwear is received in our warehouse, it may take 15 - 20 business days for your refund to be processed.

Items that are purchased on our website cannot be returned to retail stores.

Defective Product Form

We are sorry you are experiencing an issue with your product.