Shipping Information

Shipping Schedule

Shipping Method Shipping Costs Estimated Delivery
3 to 6 Days
Please note that restrictions apply. See full details below in the delivery rules & restrictions section.

Free Standard Shipping will be delivered within 3-6 working days from your order date.

We are currently unable to offer express shipping.

Tracking Deliveries

As soon as your order is dispatched you will receive a confirmation email with a tracking number.

Go to to track your order.

Delivery Rules & Restrictions

Orders are shipped on working days only. Working days are Monday to Friday.

We cannot deliver to the Channel Islands, to BFPOs (British Forces Post Offices) or the Isle of Man

All deliveries must be signed upon receipt.

You will receive a notification in case of cancellation or in the case of difficulties with processing your order shortly after the issue is identified.

Order Reshipping: We are currently unable to reship orders. If UPS are unable to deliver your order it will be returned to our warehouse and you will be refunded automatically. If you still wish to receive the goods, you will need to place a new order.

Peak Seasons

During sale and promotion periods delivery might take a little longer than you're used to. When you order more than one product, your order might arrive in different packages and arrive on different days.

Cancelling Orders

At, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. If you have questions about making a return once received please refer to our return policy or contact us.

Contact us


Please allow up to 2 working days for a response.


020 3376 2739
Mon - Thur 8am - 4:30pm GMT,
Fri 8:45am - 3:30pm GMT


CAT Footwear Customer Service
Kings Place, 90 York Way
London, N1 9AG United Kingdom