Wolverine Europe B.V. - Terms of Sale
Status: February 28, 2021
Introduction
These terms and conditions of sale ("Terms of Sale") constitute the terms and conditions on which Wolverine Europe B.V., registered in the Netherlands under company number 34125356, Flemingstraat 5 A, 1704SL Heerhugowaard, the Netherlands ("Wolverine" or "we/us/our") offers and sells products ("Products") to you through https://www.catfootwear.com/IE/en_IE/home (the "Website"). Our VAT number is IE9747271D.
Thank you for your interest in our Products and for visiting our Website.
Agreement
Purchase of Products
In addition to the Terms of Use, your purchase of the Products we offer to you through our Website is subject to these Terms of Sale. Please read the Terms of Sale carefully before ordering Products through this Website, as by placing an order ("Order") for any of our Products with us you agree to be bound by the Terms of Sale. In the "Checkout" section of the Website, you will be asked to click on the "Confirm Order & Proceed with Payment " button to submit your Order and to confirm that you accept these Terms of Sale. If you do not accept these Terms of Sale and do not click on the " Confirm Order & Proceed with Payment " button, you will not be able to place an Order any Products through this Website.
We recommend that you print out these Terms of Sale for future reference.
Terms of Sale
1. Supply of Products via this Website
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1.1 We only accept Orders that provide for delivery to Ireland.
1.2 This Website is established to sell Products to end-use customers only. We reserve the right not to accept Orders, including Orders which we consider fraudulent and Orders from customers who we reasonably believe to be intending to resell and/or commercially export the Product(s).
1.3 By placing an Order via this Website, you acknowledge that:
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1.3.1 you have the necessary legal capacity of entering into legally binding contracts;
1.3.2 you are at least 18 years of age or have the consent of your legal representative to enter into a contract with us;
2. Order Acceptance
2.1 Orders are placed via the Website as follows:
2.1.1 You must place the Product you wish to purchase in your shopping cart and then proceed to checkout.
2.1.2 If this is your first purchase on the Website, you may then create a user account with us and log in; if you already have a user account with us, please enter your login details to access your user account. You can also continue the ordering process as a guest without logging in.
2.1.3 You will then be asked to enter your delivery address and payment details
2.1.4 Once you have finished compiling your Order, you will be shown again all the Products you have selected and the total price including all taxes and duties and you will be asked to confirm that your Order is correct and that you agree to these Terms of Sale. If your Order is not correct, you will be able to access your Order again and correct any errors before finally confirming your Order by clicking on the button " Confirm Order & Proceed with Payment " and submitting it in a legally binding manner. It is your responsibility to ensure that your Order is correct before you submit it to us.
2.1.5 After you have submitted your Order to us, we will then process the payment details you have given us to take payment for your Order, and you will then receive an e-mail from us acknowledging your Order and giving you estimated timescales for delivery. We will then check whether we are able to fulfil your Order as requested and will send you an e-mail to confirm this. All Products are sold subject to availability.
2.1.6 You should check this order confirmation e-mail for accuracy and inform us immediately in the event of any errors. This e-mail does not constitute an acceptance of your Order. Your Order is accepted when the Products are dispatched to you, which also constitutes the purchase contract between you and us. Provided that we have fully processed and received payment for the Product, ownership and title of the Product will pass to you upon delivery.
2.1.7 For the avoidance of doubt, we would like to point out that Products of an Order whose availability we have not confirmed in the order confirmation e-mail are not part of our contract with you.
2.2 If there are any problems with your Order that Wolverine identifies, a Wolverine representative will contact you.
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2.1.1 You must place the Product you wish to purchase in your shopping cart and then proceed to checkout.
2.1.2 If this is your first purchase on the Website, you may then create a user account with us and log in; if you already have a user account with us, please enter your login details to access your user account. You can also continue the ordering process as a guest without logging in.
2.1.3 You will then be asked to enter your delivery address and payment details
2.1.4 Once you have finished compiling your Order, you will be shown again all the Products you have selected and the total price including all taxes and duties and you will be asked to confirm that your Order is correct and that you agree to these Terms of Sale. If your Order is not correct, you will be able to access your Order again and correct any errors before finally confirming your Order by clicking on the button " Confirm Order & Proceed with Payment " and submitting it in a legally binding manner. It is your responsibility to ensure that your Order is correct before you submit it to us.
2.1.5 After you have submitted your Order to us, we will then process the payment details you have given us to take payment for your Order, and you will then receive an e-mail from us acknowledging your Order and giving you estimated timescales for delivery. We will then check whether we are able to fulfil your Order as requested and will send you an e-mail to confirm this. All Products are sold subject to availability.
2.1.6 You should check this order confirmation e-mail for accuracy and inform us immediately in the event of any errors. This e-mail does not constitute an acceptance of your Order. Your Order is accepted when the Products are dispatched to you, which also constitutes the purchase contract between you and us. Provided that we have fully processed and received payment for the Product, ownership and title of the Product will pass to you upon delivery.
2.1.7 For the avoidance of doubt, we would like to point out that Products of an Order whose availability we have not confirmed in the order confirmation e-mail are not part of our contract with you.
3. Prices and Payment
3.1 The purchase price is due immediately upon conclusion of the purchase contract. Payment for all Products must be made by credit or debit card. We accept payments with MasterCard and VISA and will only confirm your Order once we have received a direct debit authorisation or a validity and payment confirmation.
3.2 For payment cards, all credit and debit cardholders and bank/building society holders respectively are subject to a validation check and approval request. If the issuer of your payment card or our independent service provider who is responsible for checking the validity of cheques does not approve the payment or refuses to validate it for any reason, we will not be liable for any delay in delivery or non-delivery of the Products you have ordered as a result.
4. Availability and Delivery
4.1 Delivery is restricted to Ireland. We aim to deliver Products to Ireland addresses by the date set out in our order confirmation e-mail or, if no date is specified, within ten working days (subject to a maximum of 30 working days) of the date of our order confirmation e-mail. If delivery is not possible within this period, we will notify you in advance and provide you with an alternative delivery period ("New Delivery Date"). If you refuse the new delivery date, your Order will be cancelled and we will refund your payment.
4.2 All deliveries will be sent by registered mail or courier. On receipt of the Products a signature may be required, so please ensure you choose the correct delivery address. You should keep your delivery note and all packaging and should notify our customer services team immediately if any of the Products are missing or damaged (for Products which are damaged on delivery please see clause 6.3 below).
5. Your right to cancel
If you are a consumer and have purchased one or more Products that are delivered in one shipment, the following cancellation policy applies:
Cancellation policy
Right to cancel
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you or a third party designated by you, other than the carrier, took possession of the Products.
To exercise the right to cancel, you must inform us (Wolverine Europe B.V., c/o Wolverine Europe Ltd, King's Place, 90 York Way, London N1 9AG, United Kingdom, e-mail: info@catfootwear.eu) of your decision to cancel this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.
To cancel the contract, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we shall reimburse to you all payments received from you in respect of the contract cancelled, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse to refund until we have received the Products that are the subject of the cancelled contract or until you have provided proof to us that you have returned the Products, whichever is earlier.
You shall send back the Products or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will have to bear the direct cost of returning the Products if the price of the Products to be returned does not exceed an amount of 40 euros. You are only liable for any diminished value of the Products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Products.
If you are a consumer and have purchased several Products on the Website, which are delivered in partial deliveries, the following cancellation policy applies:
Cancellation Policy
Right to cancel
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you or a third party designated by you, other than the carrier, took possession of the last Product
To exercise the right to cancel, you must inform us (Wolverine Europe B.V., c/o Wolverine Europe Ltd, King's Place, 90 York Way, London N1 9AG, United Kingdom, e-mail: info@catfootwear.eu) of your decision to cancel this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we shall reimburse to you all payments received from you in respect of the contract cancelled, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse to refund until we have received the Products that are the subject of the cancelled contract or until you have provided proof to us that you have returned the Products, whichever is earlier.
You shall send back the Products or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will have to bear the direct cost of returning the Products if the price of the Products to be returned does not exceed an amount of 40 euros. You are only liable for any diminished value of the Products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Products.
To exercise your right to cancel you can use the following model cancellation form, which is not mandatory.
Model Cancellation Form
(If you want to cancel the contract, please fill in this form and send it back).
- To
Wolverine Europe B.V.
c/o Wolverine Europe Ltd
King's Place
90 York Way
London
N1 9AG
United Kingdom
E-mail: info@catfootwear.eu:
- I/we (*)hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
Cancellation policy
Right to cancel You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you or a third party designated by you, other than the carrier, took possession of the Products. To exercise the right to cancel, you must inform us (Wolverine Europe B.V., c/o Wolverine Europe Ltd, King's Place, 90 York Way, London N1 9AG, United Kingdom, e-mail: info@catfootwear.eu) of your decision to cancel this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. To cancel the contract, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.Effects of cancellation If you cancel this contract, we shall reimburse to you all payments received from you in respect of the contract cancelled, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse to refund until we have received the Products that are the subject of the cancelled contract or until you have provided proof to us that you have returned the Products, whichever is earlier. You shall send back the Products or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will have to bear the direct cost of returning the Products if the price of the Products to be returned does not exceed an amount of 40 euros. You are only liable for any diminished value of the Products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Products. If you are a consumer and have purchased several Products on the Website, which are delivered in partial deliveries, the following cancellation policy applies:
Cancellation Policy
Right to cancelYou have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you or a third party designated by you, other than the carrier, took possession of the last Product To exercise the right to cancel, you must inform us (Wolverine Europe B.V., c/o Wolverine Europe Ltd, King's Place, 90 York Way, London N1 9AG, United Kingdom, e-mail: info@catfootwear.eu) of your decision to cancel this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Consequences of Cancellation If you cancel this contract, we shall reimburse to you all payments received from you in respect of the contract cancelled, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse to refund until we have received the Products that are the subject of the cancelled contract or until you have provided proof to us that you have returned the Products, whichever is earlier. You shall send back the Products or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will have to bear the direct cost of returning the Products if the price of the Products to be returned does not exceed an amount of 40 euros. You are only liable for any diminished value of the Products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Products. To exercise your right to cancel you can use the following model cancellation form, which is not mandatory. Model Cancellation Form (If you want to cancel the contract, please fill in this form and send it back). - To Wolverine Europe B.V. c/o Wolverine Europe Ltd King's Place 90 York Way London N1 9AG United Kingdom E-mail: info@catfootwear.eu:
6. Return Regulations
6.1 Please try on shoes that you have ordered from us with socks and remain indoors.
6.2 If you are returning Products to us, please follow the instructions enclosed with the package or those given under Returning the package. If you have difficulty returning the Product or printing a return label, please contact our customer service department at INFO@CATFOOTWEAR.EU to request a return label. Please follow all instructions, as this is the only way we can quickly refund your payment and process your returned Products. This does not affect your statutory rights, including your right to cancel any contract with us.
6.3 In the event that the Products delivered are the wrong Products or the Products are faulty or damaged, we will cover the cost to you of returning them to us. We will, at your option, within the limits of the statutory warranty, either repair or replace defective Products (provided the same or equivalent Products are available) or grant you a price reduction (agreed with you) or refund the purchase price paid, including delivery charges.
7. Refunds
7.1 If you return faulty, incorrect or damaged Products to us we will refund the full payment for those Products made to us, including shipping costs.
7.2 The refund referred to in Clause 7.1 will be made by crediting your payment card account from which the amount was originally debited.
7.3 All refunds referred to in Clause 7.1 will be made within 30 days of receipt of your cancellation of the contract.
8. Warranty and Liability for Products delivered
8.1 We warrant to you that any Product purchased from us through this Website is of satisfactory quality and reasonably fit for all the purposes for which Products of the kind are commonly supplied. In the event of any defects in quality or title of any Product delivered, nothing in these terms will affect your legal rights.
8.2 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms of Sale, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the purchase contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
8.3 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Products as summarised at Clause 8.1; and for defective Products.
8.4 We are not liable for business losses. We only supply the Products for domestic and private use. If you use the Products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
9. Customer Service and Notices
9.1 If you have any questions, comments, complaints or require other explanations regarding your purchases, you can contact info@catfootwear.eu or Wolverine Europe B.V., c/o Wolverine Europe Ltd, King's Place, 90 York Way, London N1 9AG.
9.2 Notices from us may be sent either to the e-mail address or postal address provided by you when placing an Order. You are obliged to keep these contact details up to date at all times. A notice will be deemed to have been received and properly delivered 24 hours after the e-mail is sent or five working days after the date of dispatch of the letter, provided that the notice was sent to the last e-mail address or postal address that you yourself provided. To prove that a notice has been delivered, it is sufficient to prove that the letter has been correctly addressed, stamped and placed in the mailbox; in the case of an e-mail, it is sufficient to prove that the e-mail was sent to the e-mail address of the recipient indicated.
9.2 Notices from us may be sent either to the e-mail address or postal address provided by you when placing an Order. You are obliged to keep these contact details up to date at all times. A notice will be deemed to have been received and properly delivered 24 hours after the e-mail is sent or five working days after the date of dispatch of the letter, provided that the notice was sent to the last e-mail address or postal address that you yourself provided. To prove that a notice has been delivered, it is sufficient to prove that the letter has been correctly addressed, stamped and placed in the mailbox; in the case of an e-mail, it is sufficient to prove that the e-mail was sent to the e-mail address of the recipient indicated.