Our delivery method is by TNT Express, our delivery and handling fee is £4.99.
Orders arrive within 4–7 working days and will require a signature.
At this time, we ship orders only within the United Kingdom Mainland, excluding Northern Ireland and Channel Islands.
We currently accept the following credit cards:
Visa, Mastercard, Switch, Maestro and Solo.
We are committed to getting your order to you as soon as possible. Therefore after your order is placed, it immediately goes into the fulfilment process, and you may not be able to cancel or adjust the order. Of course, you may return UNWORN product for a refund within 14 days from receipt of goods using the return instructions received with your order. We will, however, deduct a £3.50 charge for using this service from your refund for this return service to cover return shipping and handling cost.
We will gladly accept your return of UNWORN product within 14 from receipt of goods.
To start a return please click here
If you have any questions please call customer services on 020 7860 0100 to request one. You may use this service to make a return, however we will deduct £3.50 for the return shipping and handling costs from your order.
Please allow one week for your return to be processed. A credit should appear against your credit card within 14 days from return.
We cannot give a refund for merchandise returned after the 14-day period.
If you suspect a defect on worn or unworn product, the product must undergo inspection before a credit is made to your credit card. Please call 020 7860 0100 for further instruction on returning defective merchandise to our inspection team.
Still have questions?
Call our customer service number (020 7860 0100)
Monday to Thursday 9 am to 5 pm,
Friday 9 am to 3.30 pm,
or email us at UKCustomerServices@wwwinc.com.